COVID-19 Information and Resources

If you are feeling sick and have reason to believe you have been exposed to COVID-19, please call your health care provider for instructions.  Do not go to the emergency room or the health department for testing.  The Clay County Health Center is providing up-to-date information on their website at https://www.clayhealth.com/279/COVID-19-2019-Novel-Coronavirus.   

More questions about COVID-19? Call the Missouri Department of Health and Senior Services (DHSS) hotline at 877-435-8411. The hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.

NKCGO Curbside Information

Recent Public Health measures have been difficult for our local business community and we encourage you to continue shopping locally by utilizing delivery, pick-up and drive-thru services.  Here is a list to help find NKC restaurants w/these options – www.nkcgo.com

Stay Connected

North Kansas City residents, businesses and visitors are encouraged to sign up for text updates via the City’s TextCaster system at www.nkc.org/departments/administration/subscribe.  For more information, visit www.nkc.org/coronavirus.  If you have any questions or concerns about City Services during the COVID-19 event, please send an email to city@nkc.org.

City, County and State Actions

The health and safety of our community is our highest priority.  Staff is working with public health officials and emergency management professionals to monitor and adjust operations for the global COVID-19 or coronavirus outbreak.

In an effort to continue to protect our residents, visitors, and employees, and reduce the spread of the COVID-19, Mayor Stielow and the City Council and other government officials have conducted the following actions (in reverse chronological order):

(7/1/20)  Mayor Stielow Issues New Health Order Requiring North Kansas City Residents and Visitors to Wear Face Coverings

In response to the global Novel Coronavirus (COVID-19) crisis, Mayor Stielow issued a fifth amended order during a Special Council Meeting on Tuesday, June 30. This Health Order requires residents and visitors in North Kansas City to wear face coverings under certain circumstances.  This Order will take effect at 12:01 a.m. on Thursday, July 2, and remain in effect until 11:59 p.m. on Sunday, July 12 unless and until it is extended, rescinded, superseded, or amended in writing.  The North Kansas City amended order is in addition to the Clay County Public Health Emergency Order Amended on 6/25/2020.  

The fifth amended order consists of two categories, Community Health Guidance and Business Operations:

Community Health Guidance:
People at high risk of severe illness from COVlD-19, based upon sound medical findings and recommendations, are urged to stay in their residence or place of rest except as necessary to seek medical care and to obtain the provision of essential life items. 
All individuals should exercise social distancing requirements at all times, including wearing face coverings or masks that cover the nose and mouth when others may be present closer than six feet away.
All persons are encouraged to limit exposure, to the extent possible, by wearing masks, maintaining social distancing, and avoiding large groups or other crowd-based activities. 

Business Operations:
All employees or visitors to any indoor public accommodation must wear face coverings or masks that cover the nose and mouth. These spaces include, but are not limited to, grocery and other retail stores, special events, and public transit. Exceptions:
o Minors, though the CDC guidance strongly recommends that children over age ten wear face coverings.
o Persons who have disabilities that:
Prevent them from comfortably wearing or taking off a face covering.
Prevent them from communicating while wearing a face covering.
o Persons who have a respiratory condition that is exacerbated by the wearing of a face covering.
o Persons who have been told by a medical, legal, or behavioral health professional not to wear a face covering.
o Persons who are in a restaurant or tavern and are actively engaged in consuming food or drink while adequately distanced from other patrons.
o Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
o Persons who are obtaining a service involving the nose or face for which temporary removal of the face-covering is necessary to perform the service.

The Business Operations section of the Order also outlines the following criteria: 
A reasonable standard of care is established in North Kansas City requiring that businesses shall reasonably accommodate employees with health or safety concerns or with responsibilities to care for minors or other persons to not report to work while this Order is in effect, absent undue hardship, if:
o The employee has an underlying health condition, including but not limited to, Asthma, other respiratory conditions, or AIDS or other illnesses that result in a compromised immune system, putting that person at greater risk of death or serious injury if they contract COVID-19; or
o The employee is the primary caregiver for a family member who contracted COVID-19 and qualifies for leave under the Family Medical Leave Act; or
o The employee is employed by a business with fewer than 500 employees, and under the Families First Coronavirus Relief Act (FFCRA) that employee is eligible for paid leave because the employee must care for a minor child due to the closure or loss of a caregiver resulting from the COVID-19 pandemic.

To view the order, click here.   To view FAQs about the Face Covering Order, click here.

(6/15/20)  Clay County Health Center Amends Public Health Emergency Order

The public health emergency order for Clay County has been amended. To view the amended plan, visit https://www.clayhealth.com/DocumentCenter/View/1080/COVID-19-Response-Reopening-06152020final.

(5/31/20)  Recovery Phase 2, Step Two UPDATE

Clay County will begin Step 2 of its recovery plan on June 1, 2020. All information, guidance and resources for this transition can be found at clayhealth.com/recovery.

HOWEVER, the Clay County order was UPDATED on May 31, 2020, to comply with Missouri Governor Parson's order announced March 28. Retail businesses must continue to follow the 10%/25% occupancy limits set by the state order until at least June 15.

All other parts of the Clay County order from May 27, including 50% occupancy for other types of businesses, REMAIN THE SAME. Read the amended order in full: https://bit.ly/2XQzCNb

(5/27/20)  Recovery Phase 2, Step Two

Starting June 1, we will move into the Recovery Phase 2: Step Two. To view the Clay County Public Health Center Recovery Plan, visit www.clayhealth.com/recovery

Due to the recommendations outlined in the Clay County Public Health Center Recovery Plan – Recovery Phase 2: Step Two, City Hall’s lobby will open to the public on June 1 from 8 a.m. to Noon and 1-5 p.m.  City Council Meetings will remain virtual.  City Hall staff will continue to serve the public via phone and email.  If you need a city service, please call the main City Hall number at 816-274-6000.

(5/4/20)  Recovery Phase 2: Step One

Starting May 4, we will move into the Recovery Phase 2: Step One. To view the Clay County Public Health Center Recovery Plan, visit www.clayhealth.com/recovery

Due to the recommendations outlined in the Clay County Public Health Center Recovery Plan – Recovery Phase: Step One, City Hall’s lobby will remain closed to the public.  City Hall staff will continue to serve the public via phone and email.  If you need a city service, please call the main City Hall number at 816-274-6000.

For more information on changes to City Services and Programs, click here.

(4/29/20)  Clay County Health Center Releases Clay County Recovery Plan
On May 3 at 11:59 p.m., the Clay County public health emergency (stay-at-home) order will expire. Beginning May 4, our community may begin the slow and steady recovery process. The Clay County Recovery Plan was created to help guide business and individuals through this time.

Visit https://www.clayhealth.com/286/Community-Recovery for more information.

(4/23/20)  Mayor Stielow To Amend ‘Stay at Home’ Order to May 3

In response to the recommendations made by the Clay County Public Health Center, Mayor Stielow will amend the North Kansas City ‘Stay at Home’ Order to 11:59 p.m. on Sunday, May 3, 2020.  This amendment mirrors the amendment Clay County Public Health Center made their Order yesterday afternoon.

The Clay County Public Health Center is developing a plan for the FIRST PHASE of community recovery and reopening.  It is being developed with the assistance of local leadership and will generally align with guidance from Governor Parson’s “Show Me Strong” Recovery Plan for the State of Missouri. The Clay County Public Health Center will release its plan by the middle of next week. These plans will include detailed guidance for safely and gradually allowing businesses to reopen, events to resume and assist individuals in the reopening of our communities. 

Please stay tuned to the health center’s website, www.clayhealth.com, and social media channels for updates and additional information.  For more information, please contact the Clay County Public Health Center. 

(4/17/20)  Clay County Health Center Extends ‘Stay at Home’ Order

The public health emergency order for Clay County has been extended until Friday, May 15 at 12:01 a.m. This is a very fluid situation; we will be making decisions based upon Clay County’s situation and depending upon that situation, the date may be revised.

We want to thank everyone for your continued cooperation to help "flatten the curve" and protect our community from the further spread of COVID-19. Due to our current Stay-at-Home efforts, the peak date for number of cases in our area has moved closer to the end of April. However, our work isn't done yet. By extending these orders past our peak date, we can make sure everyone's efforts to protect the people in our community and help our health care workers are successful. This also allows us time to begin planning a safe path for the future.

(4/16/20)  Mayor Stielow Extends ‘Stay at Home’ Order

In response to the recommendations made by the regional public health officers and directors and the extension of Kansas City, Missouri’s ‘Stay at Home’ Order – Mayor Stielow extended the North Kansas City ‘Stay at Home’ Order to 12:01 a.m. on Friday, May 15, 2020.

This extension is based on estimates of the anticipated peak of infection in the Kansas City metro at the end of April, and mirrors the extension of the City of Kansas City's ‘Stay at Home’ Order.  The peak infection date in the metropolitan area may vary from statewide peaks in Kansas and Missouri.


(3/24/20) Playground, Athletic Court Closures

Due to the Stay at Home Order, the playgrounds at Dagg and Macken Parks, and the tennis/pickleball and handball courts at Macken Park, have been closed until further notice.  The walking trail, green spaces and wheel park in Macken Park are still open, but we urge visitors to use proper social distancing practices while enjoying outdoor activities.

(3/23/20)  Temporary Emergency Policy - Curbside Alcohol Delivery

Businesses that have a valid City Liquor License may now serve curbside delivery of packaged goods.  The following requirements must be followed:

  • Only packaged liquor can be delivered curbside
  • Microbreweries/bars are allowed to distribute/deliver new, sealed (not a refill by a customer) “growler or crowler” curbside in the same fashion as a packaged liquor license holder. 
  • Absolutely NO OPEN CONTAINER curbside deliveries of alcohol.

(3/22/20) – Mayor Stielow and the Clay County Public Health Center Issue ‘Stay at Home’ Orders 

Mayor Stielow and Clay County Health Center issued a ‘Stay at Home’ Order on Sunday, March 22, 2020.  These orders take effect at 12:01 a.m. Tuesday, March 24 and remain in effect until Friday, April 24 unless and until it is extended, rescinded, superseded, or amended in writing.

These Orders require citizens to stay at home except for “essential activities” as our community continues working to slow the spread of COVID-19.  The COVID-19 virus is spread when someone who is infected, whether they know it yet or not, coughs or sneezes and shares respiratory droplets with others that they are in close contact with.

(3/18/20) Parson, Ashcroft Announce April 7 Municipal Elections Postponed Until June 2

Pursuant to Governor Mike Parson’s Executive Order 20-02 declaring a state of emergency in response to COVID-19 and a request from Secretary of State Jay Ashcroft, Governor Parson today signed Executive Order 20-03 ordering all Missouri municipal elections previously scheduled for April 7, 2020, to be postponed to June 2, 2020.

The Executive Order declares that ballots already printed for the April 7 election may be used at the postponed date of June 2. Voters who have attained the age of 18 by April 7 will be allowed to cast a ballot.

(3/17/20)  Clay County Public Health Center Declares Public Health Emergency

A State of Emergency was declared in Clay County by Presiding Commissioner Jerry Nolte on Tuesday, March 17.  Click here to see the declaration.

(3/17/20)  City Council Authorizes Emergency Policies & Procedures

In response to the global Novel Coronavirus (COVID-19) crisis, the City Council passed Ordinance #9296 providing policies and procedures during health and safety emergencies in North Kansas City.  

Following the passage of this Ordinance, Mayor Stielow issued a Proclamation prohibiting all group activities of any gathering of 10 or more people in any restaurant, tavern, bar, professional, social, cultural, entertainment, or other special events where people are not separated by at least six feet in North Kansas City.  These restrictions are effective immediately and will remain in place until further notice.

(3/17/20)  Closure of Casinos

Missouri Gov. Mike Parson closed all casinos until March 30.   “I have consulted with the chairman of the Gaming Commission, and Missouri casinos will be closed at midnight tonight through March 30 in order to help prevent the spread of COVID-19,” Parson said.

(3/16/20)  Closure of City Facilities

City Facilities – City Hall, Municipal Court, Police Headquarters, Fire Stations 1 & 2, and the Parks & Recreation Center are closed to the public effective Monday, March 16 at 5 p.m.  At this time, City facilities will continue to be staffed on a limited basis to continue normal operations as much as possible.  Customers are encouraged to conduct business with the City through City’s website, phone or email.  Contact information is listed below:

  • City main phone number: 816-274-6000
  • Community Development Department (building permits, codes, etc.): 816-274-6006
  • Finance Department (business licenses, water/sewer utility payments):816-274-6000
  • Fire Department (non-emergency): 816-274-6025
  • Municipal Court:816-274-6007
  • Parks & Recreation: 816-300-0545
  • Police Department (non-emergency):816-274-6013
  • Police Department – Animal Control:816-274-6024
  • Public Works (administration, municipal services, water/wastewater):816-274-6004
  • Emergency: 911

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

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